• We've discovered that real results come from a reliably simple
    process. Our unique approach tightly integrates design and technology
    disciplines with the user experience. Ultimately, its how thoughtful
    designs transition seamlessly into deployment.

    SEE OUR STAFFING PROCESS

    We begin by listening. Patiently and intently. We gather business requirements, project goals, audience segments, stakeholder needs and your brand standards. We also dig deep to understand your specific technology goals and constraints.

    Business Requirements

    • Project goals
    • Audience segments
    • Technology requirements
    • Stakeholder needs
    • Brand standards

    Knowledge is king. From explicit to implicit, we immerse ourselves in your customers' preferences and behaviors through user research and analysis. We leverage research you've gathered. We develop personas based on your most valuable user types. We design scenarios that outline the content and features they find most useful to accomplish their goals.

    System Users

    • Understand user habits, preferences and behaviors
    • Conduct user interviews
    • Identify your most valuable users
    • Develop personas and scenarios
    • Determine user workflows

    Build the blueprints. Before design and development begins, we assemble all information, our vision, our learnings and put it down on paper. With the information architecture and key wireframes created on a paper prototype, you can experience the site and make adjustments before it moves to more resource intensive stages.

    Paper Prototype Development

    • Create conceptual site architecture map
    • Develop page level wireframes
    • Usability test
    • Finalize site architecture

    This is where your site comes to life  Our designers, art directors and writers develop concepts that speak to your user demographics and your company brand. Once we get the nod, we execute page designs based on the approved information architecture, develop content and move into creative production.

    Creative Look and Feel

    • Develop creative concepts
    • Execute page level design
    • Develop site content
    • Creative production
    • Style guide

    Now we get technical. Great designs are only as good as their online execution. Here, we not only define sound technical architectures, we also select, implement and integrate systems. We then develop all required site code, apply site graphics over functional code, implement analytics, unit test, optimize and fine tune code performance to ensure a solid technical solution.

    Technical Development & Integration

    • Technical architecture definition
    • System selection and installations
    • Develop site code
    • Apply site graphics over functional code
    • Systems integration
    • Analytics implementation
    • Optimize code performance
    • Unit test site code

    We check and double check that all systems are a go. Here we develop a test plan to perform functional, system and user acceptance testing. We then go through every area of the site for system and user testing, integration testing, address outstanding issues as well as conduct full system performance testing and load balancing of servers.

    Functional & System Testing

    • Test plan development
    • User acceptance testing
    • Bug fixes
    • Performance testing
    • Load balancing

    This is where we unveil our deep thinking, smart strategies, compelling creative and robust technology. We migrate code from the test environments to production. We retest and validate performance of core system units. Then, we go live.

    Code Migration

    • Migrate code from test environments to production
    • Retest and validate core system units
    • Go live

    We're here far beyond site launch. We perform analytics and site traffic review, data mining and review, and plan future functionality. We're here to continue to enhance and refine your experience with users by improving and updating site functionality to meet the ever-changing end user needs and expectations.

    Next Phase Planning

    • Analytics & site traffic review
    • Measure of success evaluation
    • Planning for future functionality

  • Staffing means more than a person filling a position. We identify highly-talented
    candidates through our exclusive Staffing Process. This proprietary process
    brings you industry best practices backed by our in-house project delivery team.
    In short, it means the precise candidate filling your precise engagement.
    SEE OUR WEB PROCESS

    • Business development meeting
    • Define client needs and KPI’s
    • Review with our internal delivery team

    We begin by listening, patiently and intently. Our experienced Business Development Managers gather requirements for the staffing engagement by meeting with the hiring manager to gain knowledge of their business, projects, hiring needs and culture. They define key performance indicators (KPI’s) for each position such as role, required skills, experience, attitudes, and cultural fit within the organization.

    • Check Bench and Seek referrals
    • Search our internal CCRM System
    • Post and search on social networks
    • Post and search on job boards
    • Utilize sub-vendors when needed

    Our experienced and highly trained recruiters consistently build and maintain a vast network of human capital that our clients need. When we receive a requirement they search their network for options. How? By utilizing our extensive Client and Consultant Relationship Management (CCRM) database system, our social networks and job boards, and referrals from current employees, consultants and clients.

    • Interviews
    • Reference checks
    • Skills Assessment
    • Employment eligibility verification
    • Drug and Background checks

    What differentiates us is our unsurpassed screening process and our understanding of the industry. We conduct phone and face-to-face interviews, reference checks, and rigorous skill assessments by members of our in-house project delivery team. We dig deep to evaluate past performance, assess professionalism, work style and ultimately find the perfect fit for each client.

    • Submit candidate
    • Review candidate
    • Client interview
    • Approval & lock down

    This is your opportunity to discover whether the selected candidate meets your specific business needs. Together, we’ll carefully review a consultant’s background, their defining work experiences, skill sets, and other pertinent information gathered in our initial screening. When you give us the nod we “lock up” the engagement.

    • Confirm engagement
    • Complete paperwork
    • Define start date & logistics
    • First day on-site consultant meeting

    When you’ve met with a potential hire, reviewed all information, and you feel the candidate has the skills, qualities and experience you seek, we secure the candidate for the engagement. Our team works through all the details, including necessary paperwork, tax information, payroll, start date and any other steps your organization requires before the candidate comes on board.

    • Performance checkpoints
    • Feedback to consultant
    • Ongoing training & mentoring

    We monitor the precise fit between our consultants and clients at four critical points —one week after start, one month after start, 45 days from end of contract and on the final day of the project. We contact our consultants at these same critical junctures to provide client feedback and offer additional training or mentoring if necessary.

    • Define expectations
    • Define key performance indicators
    • Measure and analyze
    • Modify

    Embedded in our process are steps to ensure the quality and efficiency of our staffing delivery. We do this by defining expectations and key performance indicators at the program and requirement level for each client. We then measure our performance against those expectations, analyze the results, and modify where needed. Our measure of success is based on conformity to your business requirements and your definition of a quality staffing engagement.